Medical Assistant

Medical Assistant

Full-Time | $20.00–$23.00 per hour | Monday–Friday | 8:00 AM–4:30 PM 
Location: West Des Moines, IA
Be part of a team transforming lives through compassionate, precision-based care.

At Central States Pain Clinic, we specialize in advanced interventional pain management, offering minimally invasive, image-guided procedures at our West Des Moines and Ankeny locations. Our multidisciplinary team is dedicated to improving quality of life for patients facing chronic pain. With a care model rooted in compassion and personalization, our patients often describe their experience as life changing. Learn More: https://centralstatespainclinic.com/

The Opportunity
As a Medical Assistant, you’ll play a vital role in both the administrative and clinical aspects of patient care. From preparing patients for procedures to documenting care plans and coordinating follow-ups, you’ll help ensure each visit is thorough, timely, and supportive. If you're organized, adaptable, and patient-focused, this is your opportunity to contribute to a team that’s reshaping pain management with empathy and excellence.

What You’ll Do:
Clinical Support & Patient Care

• Facilitate the patient intake process with professionalism and warmth
• Prepare patients for exams and procedures
• Obtain and record vital signs and medical history, including temperature, pulse, allergies, medications, and presenting concerns
• Collect urine samples and prepare specimens for lab analysis
• Assist with patient education and respond to patient questions or phone calls
• Follow clinical protocols and care standards

• Document care plans, provider instructions, and test results in the electronic health record
• Prepare prescriptions using electronic systems
• Communicate test results and care plans to patients as directed
• Schedule diagnostic testing and follow up to ensure completion
• Obtain prior authorizations for medications

• Clean and sterilize instruments; stock and organize exam rooms
• Maintain HIPAA compliance and patient confidentiality
• Support process improvement projects and attend required meetings
• Assist with office initiatives and serve on committees as requested
• Ensure certifications and training are current and maintained

• Deliver exceptional customer service and communicate clearly
• Bring a positive, team-oriented attitude to your work
• Adapt well to changing priorities and patient volumes
• Understand medical terminology and clinical preparation procedures
• Take initiative and enjoy supporting others
• Prioritize accuracy, professionalism, and confidentiality in everything you do

• High school diploma or equivalent required
• Current/valid CMA or CNA certification or degree required
• Knowledge of patient preparation and HIPAA compliance required
• 2 years of experience in a clinic setting preferred
• Proficiency with computers and relevant healthcare technology
• Familiarity with basic medical terminology
• Strong organizational skills and attention to detail
• Ability to lift, assist, and support patients as needed

• Health, Dental & Vision Insurance
• Life/AD&D Insurance
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Company Paid Holidays
• 401(k) Retirement Plan
• Bonusly (employee rewards & recognition)
• DailyPay (on-demand pay access)

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.