• Work remotely with a nationally growing healthcare organization
• Play an important role in optimizing revenue cycle performance
• Join a collaborative team that values innovation and transparency
• Enjoy a consistent Monday–Friday schedule
• Support physician-led practices focused on improving patient outcomes

• Process medical claims, follow up on outstanding balances, and support collections to maximize receivables.
• Review EOBs and reconcile patient accounts to ensure accurate payments, adjustments, and balances.
• Manage outstanding A/R across commercial, government, and self-pay accounts.
• Research, appeal, and resolve insurance claims and denials.
• Verify patient insurance information, eligibility, deductibles, exclusions, and authorization requirements.
• Communicate with insurance companies, patients, families, and internal departments regarding account questions and payment issues.
• Enter patient information, charges, payments, and account updates accurately into electronic systems.
• Obtain necessary authorization numbers, codes, and payer approvals for services and procedures.
• Handle challenging situations professionally and maintain patient confidentiality.
• Assist with front-desk calls and scheduling as needed.
• Complete required training and perform other duties as assigned.

• High School Diploma or GED
• At least 1 year of office experience; healthcare experience preferred
• Strong understanding of administrative and recordkeeping processes
• Excellent verbal, written, interpersonal, and customer service skills
• Strong organization and attention to detail
• Ability to work independently in a remote environment
• Knowledge of patient confidentiality, medical terminology, and office ethics
• Proficiency with Microsoft Office or related software

• Healthcare billing, RCM, claims, or insurance experience
• Experience with insurance verification, A/R, EOBs, or denial management
• BLS certification

• Medical, Dental & Vision Insurance
• Accident & Life/AD&D Insurance
• Short- & Long-Term Disability
• HSA & Health Management Tools
• Paid Time Off & Company-Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Remote Work Stipend
• Continuing Education Reimbursement
• Emergency Travel Assistance
• ID Theft Protection
• LifeMart Employee Discounts
• Bonusly Employee Recognition
• DailyPay - On-Demand Pay Access

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.