PainPoint Health
Medical Receptionist
IPI - Ballwin, MO - Full Time
Medical Receptionist
Full-Time | $18-$20/hr | Monday-Friday, 8:00 AM-4:00 PM
Location: Chesterfield, MO 63005
About Interventional Pain Institute (IPI)
Interventional Pain Institute (IPI) provides advanced pain management care to patients throughout the St. Louis area. Our experienced physicians specialize in innovative, minimally invasive treatments that help improve patients’ quality of life. We’re proud to offer a supportive, team-oriented environment where every team member contributes to a positive patient experience.
Why Join Us?
- Consistent Monday-Friday schedule with no weekends
- Medical, dental, and vision coverage
- 401(k) retirement plan and paid time off
- Professional development assistance
- Employee recognition through Bonusly and convenient DailyPay access
We are looking for a welcoming and detail-oriented Medical Receptionist to help manage front-office operations at our Chesterfield, MO location. You’ll serve as a key point of contact for patients while supporting appointment scheduling, medical records, and daily administrative needs.
Key Responsibilities
- Welcome patients, complete check-in and check-out, and collect copays and deposits.
- Answer incoming calls, direct inquiries, and coordinate new and follow-up appointments.
- Prepare registration documents, verify patient information, and maintain electronic medical records.
- Create and update patient charts while ensuring records remain accurate and confidential.
- Reach out to patients when earlier appointment times become available.
- Communicate courteously with patients, families, providers, and office staff.
- Help keep the front office organized and examination rooms prepared.
- Follow HIPAA, OSHA, and established facility procedures.
- High school diploma or GED required.
- Minimum of one year of administrative experience.
- At least one year of hands-on experience using electronic medical records (EMR).
- Previous healthcare experience preferred.
- Strong communication, customer service, and organizational abilities.
- Familiarity with Microsoft Office or similar applications.
- Understanding of medical terminology, recordkeeping, and patient confidentiality.
- Ability to work independently and prioritize tasks in a busy healthcare setting.
- Health, dental, and vision insurance
- Life and disability insurance
- 401(k) retirement plan
- Paid time off (PTO)
- Employee discounts and free parking
- Travel reimbursement
- Employee Assistance Program (EAP)
- Professional development assistance
- Bonusly employee recognition and rewards
- DailyPay - Access your pay when you need it
Enjoy helping patients feel welcome while building your career in healthcare administration. If you’re organized, personable, and committed to excellent service, we encourage you to apply.
Apply today to join Interventional Pain Institute!
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
