PainPoint Health
Authorization Specialist
IPSI - Elgin, IL - Full Time
Authorization Specialist
Full-Time | $21-$25/hour | Monday-Friday, 8:30 AM-4:30 PM
Location: Elgin, IL 60120
Looking for a stable weekday schedule with a supportive healthcare team?
Join Illinois Pain & Spine Institute (IPSI), the largest interventional pain practice in Illinois, where you'll help patients receive the care they need by ensuring insurance approvals and financial clearance are completed accurately and efficiently. If you enjoy organization, problem-solving, and making a difference behind the scenes, this is an excellent opportunity to build your career in a respected outpatient practice.
Why You'll Love Working Here
- Monday-Friday schedule with evenings and weekends free
- Competitive pay: $21-$25/hour
- Established, award-winning outpatient practice
- Collaborative and supportive team environment
- Opportunities to cross-train and expand your healthcare knowledge
- Meaningful role that directly supports patient care
- Comprehensive benefits package
- Stable organization with multiple Chicagoland locations
For more than 25 years, Illinois Pain & Spine Institute has been the state's largest interventional pain management practice, serving patients throughout the Chicago area. Our award-winning physicians, including multiple Castle Connolly Top Doctor honorees, specialize in advanced, minimally invasive treatments that improve mobility and quality of life. We're committed to delivering exceptional patient care through clinical excellence, innovation, and compassion.
What You'll Do
As an Authorization Specialist, you'll help ensure patients are financially cleared before their appointments by managing insurance verification, referrals, prior authorizations, and related administrative processes that keep patient care running smoothly.
- Verify patient insurance eligibility and benefits using eCW, payer portals, and insurance carriers.
- Review upcoming schedules to identify and resolve eligibility, referral, authorization, and insurance issues before appointments.
- Obtain, process, and document referrals and prior authorizations.
- Maintain accurate patient, insurance, and referral documentation within eCW.
- Communicate unresolved insurance or authorization issues to leadership and appropriate departments.
- Respond to patient questions regarding insurance, referrals, billing, payment plans, and financial responsibilities.
- Assist with patient payment arrangements and other revenue cycle activities.
- Cross-train in scheduling, billing, authorizations, and other operational functions as needed.
- Perform additional duties to support daily clinic operations.
Required
- High School Diploma or GED.
- Strong organizational skills and attention to detail.
- Excellent verbal, written, and customer service skills.
- Ability to prioritize multiple tasks while meeting deadlines.
- Ability to work independently and maintain accurate documentation.
- Two or more years of medical office experience.
- Experience with medical insurance verification, prior authorizations, referrals, and medical billing.
- Knowledge of insurance plans and authorization processes.
- Communicates professionally with patients, providers, and insurance carriers.
- Takes initiative and follows through on responsibilities.
- Thrives in a fast-paced healthcare environment.
- Identifies workflow issues and helps resolve them proactively.
- Maintains accuracy while managing multiple priorities.
- Works collaboratively while remaining accountable for individual responsibilities.
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) & Health Management Tools
- 401(k) Retirement Plan
- Paid Time Off (PTO) & Company Paid Holidays
- Company-Paid Life & AD&D Insurance
- Short-Term Disability Insurance
- Accident Insurance
- DailyPay (on-demand pay access)
- Bonusly Employee Recognition Program
- Travel Assistance Program
- ID Theft Protection Services
- LifeMart Employee Discount Program
If you're looking for a career where your attention to detail helps patients receive timely care while working alongside a collaborative and respected healthcare team, we'd love to hear from you.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
