Medical Receptionist

Full-Time | $17–$21/hour | Monday–Friday | 8am-4:30pm
Location: West Des Moines, IA 50266At Central States Pain Clinic (CSP), we provide advanced interventional pain care across West Des Moines and Ankeny. Our multidisciplinary team uses minimally invasive, image-guided techniques to treat chronic pain with precision and compassion. Our patients describe their experiences as life-changing, thanks to our team’s kindness, attentiveness, and dedication to exceptional outcomes.
Learn More: https://centralstatespainclinic.com/

The Opportunity
As a Medical Receptionist, you’ll be the welcoming face of CSP and a vital part of our daily operations. You’ll handle patient check-ins and scheduling, maintain accurate records, and support a seamless clinical flow — all while helping patients feel comfortable, informed, and valued throughout their visit.

What You’ll Do
Front Desk & Administrative Support

• Greet and register patients, collect co-pays, and verify insurance details.
• Prepare and organize patient paperwork, charts, and documentation.
• Answer and direct phone calls promptly and professionally.
• Schedule appointments and maintain accurate patient records.
• File and manage medical documentation in an organized, confidential manner.

Patient Care & Facility Coordination

• Assist patients with check-in and check-out processes.
• Ensure examination rooms are clean and properly prepared.
• Maintain a tidy, welcoming clinic environment.
• Provide compassionate support and attention to patients and families.

Compliance & Confidentiality

• Maintain the strict confidentiality of all patient information in accordance with HIPAA.
• Ensure compliance with OSHA and clinic safety standards.
• Complete required annual training and adhere to clinical guidelines.

You’ll Thrive in This Role If You…

• Enjoy helping others and bringing warmth to every interaction.
• Excel at multitasking in a fast-paced medical environment.
• Take pride in accuracy, organization, and professionalism.
• Are dependable, friendly, and passionate about patient service.

Qualifications

• High school diploma or GED (required)
• At least 1 year in an administrative role; prior healthcare experience preferred
• Strong verbal and written communication
• Excellent interpersonal and customer service skills
• Proficiency in Microsoft Office Suite or similar software
• Strong organizational and recordkeeping abilities
• Understanding of medical terminology and confidentiality standards
• Must be able to sit, stand, and walk for extended periods; occasionally lift up to 25 lbs; and maintain clear communication and vision.

What We Offer

• Health, Dental & Vision Insurance
• Life/AD&D Insurance
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Company-Paid Holidays
• 401(k) Retirement Plan
• Bonusly (employee rewards & recognition)
• DailyPay (on-demand pay access)

Why You’ll Love Working at CSP
You’ll join a compassionate, professional team dedicated to improving lives through precision pain care. CSP fosters a collaborative, supportive environment where growth and work-life balance are valued — and where every team member plays a meaningful role in patient success.

Ready to Bring Comfort and Care to Every Patient?
If you’re passionate about helping others and creating positive patient experiences, we’d love to hear from you.
Apply today and join a team that’s making a lasting difference — one patient at a time!
 

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.